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Accent Conseil

ACCENT CONSEIL

PERFORMANCE EVLALUATION

 Inherent in the relation that bind an employee and an employer, the performance evaluation is an explicit and tool-based approach to HRM, but it is also, when managed correctly, a process whereby a company can promote its values and improve relations within a team. 

This training reviews the legal framework but focuses on the specific skills and attitudes to master to make a performance evaluation a win – win experience.

OBJECTIVE

Operational managers will be able to organise and manage individual performance evaluations

TARGETED SKILLS

Master the management of the system and know how to make the performance evaluation positive and profitable

PARTICIPANT PROFILE

HR professionals, Unit managers, Team Leaders

PRE-REQUIREMENTS

 

Experience of management or training 

CUSTOMISATION

Performance evaluations created in the work groups will be for the participant’s direct reports or trainees 

EVALUATION

Of the trainee:

- Quizzes during and after the training day

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Of the training:

- Post training survey

TRAINING METHODS

  Pre-course work analysis, Resource creation in groups, Interative exchange of experiences

SUPPORT MATERIALS

Digital presentations, videos,  written and / or digital hand-outs

PROGRAM

 Day 1– THE LAW, THE SYSTEMS & THE PROCESS 

 

Module 1: Legal obligations for employers in France

  • Obligatory Professional Evaluation

  • Company defined performance evaluations

 

 

Module 2:  Creating performance evaluation systems

  • Define SMART performance objectives

  • Create criteria to measure those objectives

  • Recruit, train and manage according to those criteria  

  • Implement rigorous systems for formal evaluations

  • Work Group – create a performance evaluation  

 

 

Module 3:  Gathering the information for an evaluation

  • Why & Who – defining and communicating the proces

  • When, Where – organising the logistics

  • How – observation methods, feedback methods

30’ Pre-course e-learning + two days classroom training (16hrs) + post-course project   

Day 2 –  THE PERFORMANCE EVALUATION MEETING

 

Module 1: The key points for the meeting

  • Establish a climate of trust

  • Recall the purpose of the meeting

  • Set the ground rules for the meeting

  • Obtain the agreement on the evaluation 

  • Determine the new objectives together

  • Formalise the discussion in writing

 

Module 2: Behaviours during the meeting

  • Maintain a positive yet firm attitude

  • Practice empathy

  • Listen actively 

  • Question methodically

  • Observe non-verbal messages

  • Manage disagreement or conflict intelligently

 

Module 3: 

  • Exercise -  role play of an evaluation meeting

 

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For more information on this training, please contact us.